By using the Floors Cleaners website or booking our cleaning services, you agree to these Terms of Service. These terms explain how our services are provided, your responsibilities, and the conditions that apply when using our website or scheduling a cleaning service.
Information We Collect
Floors Cleaners provides professional residential and commercial cleaning services based on customer requirements, property type, and service availability.
- Commercial cleaning
- Deep cleaning
- Regular cleaning
- Move-in/move-out cleaning
- Office cleaning
- Post-construction cleaning
- Commercial kitchen cleaning
- Residential cleaning
Duplicate Payment
- Reply to your questions
- Discuss your project
- Send service details
- Prepare a quote
- Manage client communication
- Improve our website
- Provide support
- Send reports or updates if you become our client
Website and Project Information
If you become a client we may ask for website details or access to tools needed for the project. This may include:
- Website login access
- Google Analytics access
- Google Search Console access
- Website performance data
- Business profile details
- Content or service information
- Other project related details
Service Information
Floors Cleaners provides professional residential and commercial cleaning services based on customer requirements, property type, and service availability.
- Residential cleaning
- Commercial cleaning
- Deep cleaning
- Regular cleaning
- Move-in/move-out cleaning
- Office cleaning
- Post-construction cleaning
- Commercial kitchen cleaning
Booking and Appointments
Customers may request or schedule cleaning services through our website, phone, email, or other approved communication methods.
Pricing and Payment
Pricing may vary depending on the type of cleaning service, property size, condition, service requirements, and additional cleaning requests.
- Service estimates may vary
- Additional work may affect pricing
- Payment may be required after service
- Approved payment methods must be used
- Extra services may have additional charges
- Final pricing may depend on actual service nee
Cancellations and Rescheduling
Customers should contact Floors Cleaners as early as possible if they need to cancel or reschedule an appointment. Availability for a new appointment may depend on our current schedule.
Customer Responsibilities
- Provide correct property information
- Provide safe access to cleaning areas
- Secure valuable personal items
- Inform us about damaged or delicate items
- Keep pets safely managed when necessary
Third Party Services
Our website may contain links to third-party websites or services. Floors Cleaners is not responsible for the content, policies, availability, or practices of third-party providers.
Data Retention
We keep your information only for as long as needed. We may keep your information to:
Customer Communication
Customers may receive service-related messages regarding:
- Booking confirmation
- Appointment updates
- Service details
- Payment information
- Customer support
Client Responsibility
Customers should review their booking information and notify Floors Cleaners as soon as possible if service details, property conditions, or contact information change.
Updates to This Privacy Policy
Floors Cleaners may update these Terms of Service when needed. Any changes will be posted on this page, and continued use of our website or services means you accept the updated terms.
