At Floors Cleaners, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, request a quote, or schedule a cleaning service.
Information We Collect
We may collect personal information when you contact us through our website, phone, email, booking form, or other communication methods.
- Your name
- Your email address
- Your phone number
- Your business name
- Your website URL
- Your service request
- Your message or project details
- Any details you choose to share with us
How We Use Your Information
We use the information we collect to operate our business and provide cleaning services efficiently.
Duplicate Payment
- Respond to your questions
- Provide cleaning service estimates
- Schedule appointments
- Confirm or update bookings
- Communicate about your service
- Provide customer support
- Process payments when applicable
- Maintain service records
- Improve our customer experience
Booking and Service Information
When you request or schedule a cleaning service, we may collect information necessary to complete the service properly.
- Service location
- Property size or type
- Cleaning requirements
- Preferred appointment time
- Entry or access instructions
- Special cleaning requests
- Other relevant service details
Cookies and Tracking Tools
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
- Which pages visitors view
- How users move through the website
- Which services receive the most interest
- How visitors arrive at our website
- How we can improve website performance
Analytics and Marketing
We may use analytics or advertising tools to understand website traffic, improve our website, and measure the performance of our marketing efforts.
How We Protect Your Information
We take reasonable steps to keep your information safe. We try to protect your data from:
- Wrong use
- Unauthorized access
- Loss
- Change
- Sharing without permission
Sharing Your Information
Floors Cleaners does not sell your personal information. We may share information only when necessary to provide services, operate our business, or meet legal requirements.
Client Responsibility
- Trusted service tools
- Website support tools
- Reporting tools
- Payment or billing support
- Legal requests if required by law
Third Party Links
Our website may contain links to third-party websites.
Data Retention
We keep personal information only for as long as reasonably necessary to provide our services and operate our business.
Third Party Links
- Reply to your request
- Manage service records
- Handle billing records
- Follow legal duties
- Keep business communication records
Your Rights
You may contact Floors Cleaners if you want to ask about your personal information. You may request to:
- Check what information we have
- Update your information
- Correct wrong details
- Ask us to delete your information where possible
- Stop receiving non essential messages
Client Responsibility
Clients should provide correct information to Floors Cleaners. If your property details, contact information, or service requirements change, please inform us as soon as possible so we can keep our records accurate.
Updates to This Privacy Policy
Floors Cleaners may update this Privacy Policy when needed. Any updates will be posted on this page. We suggest visitors check this page from time to time to stay informed.
